Product Return Policy

1. Conditions of return

Customers need to check the condition of the goods and can exchange/return the goods at the time of delivery/receipt in the following cases:

• Goods do not meet the requirements in the order placed or as on the website at the time of ordering.
• Not enough quantity as in the order.
• External conditions are affected such as tearing, peeling, broken ...

The customer is responsible for submitting the relevant documents proving the above deficiency to complete the return/return of goods.

2. Regulations on the time to notify and send returned products.

• Time for notification of return and exchange: within 24 hours since receiving the product
• Time to send and return the product: within 02 days from the date of receiving the product.
• Product return location: Customers can bring the goods directly to our office/store or pass them on to intermediary carriers.

In case you have comments/complaints related to product quality, please contact our customer care line.